Behind OOMADE,
two men with a passion for the customer experience.
OOMADE is the crazy idea of Michel Hodzaj and Paul-Éric Robert.
One comes from telecoms, the other from optics. Together, they boast over 40 years' experience, a shared obsession with useful innovation and a certainty: after-sales service in the optical sector deserves much more than a resin tube.
In 2022, they decided to shake things up by creating a simple, fast and reliable solution for printing replacement frames on demand, from the original lenses.
The idea was so original, simple and effective that they immediately protected it with a patent.
A small step for them, a big step for the optical customer experience.
What drives them? Research, concrete ideas, and above all, feedback from the field.
Their conviction: when we take care of the customer experience, we don't just replace a frame, we strengthen the bond with the customer.
And they weren't wrong. OOMADE was awarded the Silmo d'or 2024 in the "technological innovation in eyewear" category.
Behind the two founders, a team that brings the idea to life
Michel and Paul-Éric had the intuition.
But for this idea to become a real, simple, reliable solution, adopted by hundreds of opticians, talent was needed.
Today, OOMADE is also a close-knit, committed and passionate team.
Developers who code to the millimeter, sales people who know the product like the back of their hand, a support team that responds faster than its shadow and a comm' that makes it all shine.
Everyone makes their contribution, with an almost maniacal attention to detail,
and a sincere desire to improve, optimize and simplify.
Because we're not just in the business of replacing frames.
We're in the businessof dusting off after-sales service, creating an unparalleled customer experience and enhancing the value of your profession.
